Who are you?

Glad you asked! We're a TV replacement parts supplier located in Memphis, TN. We have a growing inventory of over 7,500 TV parts, TV stands, LED strips and much more. We also carry some appliance and HVAC replacement parts. Most importantly, we pride ourselves as having the lowest prices online, as well as, the best customer service period. 

Where are you located?

5021 Hwy 14, Brighton TN 38011.

Do You Price Match Other Companies?

Yes! We do price match any vendor with an in-stock part and similar business practices such as warranty etc. If you find a cheaper price online that is in stock please reach out to us! Provide us with a link for this vendor with the in-stock product, if everything checks out with this vendors practices we'll match that price guaranteed! Though we do offer various discounts for our most frequent customers, we will not be able to match the vendors discount they are offering at that time.

What kind of inventory do you carry?

The majority of our inventory is TV replacement parts and OEM TV stands, but we also carry LED strips, components, and a lot of other items to help you fix TVs. We also offer some appliance & HVAC parts. If you're looking for a replacement TV part, we suggest starting your search by its part number.

Where do you get your parts?

Most of our parts are reclaimed from working cracked screen TVs as well as new TVs damaged during freight shipping. All parts are fully tested and backed with a 180-day warranty.

Are your parts new or used?

Most of our TV parts are "reclaimed" or "harvested" from working cracked screen TVs. The TVs we salvage from damaged loads that didn't make it to their distributor are parts that have never been used, but we can't technically say they are new because they were not purchased from the manufacturer. 

Do you inspect your parts?

All parts processed and shipped by Short Circuit Solution go through multiple test and inspections before they leave our facility. 

Do you sell replacement TV screens or panels?

Sorry! We don't carry any replacement TV panels or screens. Replacement TV panels and screens are usually quite expensive and you should expect to spend about 80% of the cost of your TV on a replacement panel.

How do I find the part I need?

All TV circuit boards need to be ordered by part number. *Most of the time the white sticker contains the number. We can check our inventory if you supply the part number to us at Assistance@shortcircuitsolution.com.

All stands need to be ordered by model number of the TV, with a few exceptions such as Vizio that have a part number listed on a sticker on the bottom. *Please note that all stands will not look identical to the original picture taken of the product. Some might have more or less scratches. However, anything we feel is not in satisfactory condition is never sold to you.

What is the condition of your parts?

All television parts are reclaimed from working TVs with cracked screens, are fully-tested and are backed by a 180-day warranty. *Stands are in used condition and may contain scuffs and scratches.

How much will this cost to ship?

Once you go to your cart there is a shipping rates calculator available but to get an accurate estimate of the shipping costs and different shipping options available, please add the item to your cart and begin the checkout process. After you enter your address, it will show you all the available shipping options.

Is this item in stock?

An item is in stock if it will allow you to add it to your cart. If the item is out of stock, there will be no option to add the product to your cart and it will say out of stock. If it does not say out of stock then it is in stock.

If an item is out of stock, you may click the blue banner on the right side of the product page, enter your email, and we will email you when we get the product back in stock.

Will the part I order be the one from the picture?

The picture you see is from when we created the listing. Note* While we try to only stock quality parts sometimes the color or overall appearance can be slightly different from the original picture listed.

How long does shipping take?

All orders placed before 3pm CST will ship same day. Orders placed on holidays and/or weekends will go out the following business day. Shipping times will vary depending on carrier and location of the destination. 

Do you carry a warranty?

We have an industry leading 180-day warranty on all parts sold by Short Circuit Solution.

How can we be reached?

Please reach out to our support center at  Assistance@shortcircuitsolution.com. We can be reached Monday-Friday from 9Am-4Pm. Thanks for shopping with us!

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

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